A national highway in Southern Greece, with more than 300km of road, 10 toll stations and SCADA management system.
The need was to provide all telecom infrastructure for the highway, including Head Office, Toll Stations, Parking and Emergency Phones. It was also necessary to integrate telecom operations with the SCADA management system.
Exelysis Contact Center (ECC) was implemented, together with an Exelysis UCS at the Head Office and each toll station. For the parking and emergency phones, specific devices were used. For the integration and interaction with the SCADA system, Exelysis APIs allowed a number of actions to be performed.
A turnkey implementation for a complex and demanding environment like a highway.
Integration with SCADA leading to unified operations.
Interconnection between various locations.