Features Lists – Market Solution Distributed Call Center – List
19 Νοεμβρίου, 2019 12:47 πμ- Full Contact Center functionality with Inbound and Outbound call handling
- Private Cloud implementation for the hosting of all call center and telecom operations
- Data Center infrastructure with Virtualization
- Hybrid Operation. Contact Center infrastructure located on the Private Cloud and Media Services located at Call Center premises.
- Highest security standards with leased line and VPN connections
- Free of location restrictions
- Home office agent functionality
- High expandability
- Contact Center Multi-Tenancy Support