Features Lists – Market Solution Distributed Call Center – List

19 Νοεμβρίου, 2019 12:47 πμ Published by
  • Full Contact Center functionality with Inbound and Outbound call handling
  • Private Cloud implementation for the hosting of all call center and telecom operations
  • Data Center infrastructure with Virtualization
  • Hybrid Operation. Contact Center infrastructure located on the Private Cloud and Media Services located at Call Center premises.
  • Highest security standards with leased line and VPN connections
  • Free of location restrictions 
  • Home office agent functionality
  • High expandability
  • Contact Center Multi-Tenancy Support