Author Archives for exelysis_admin

Contact Center – 1 Increased productivity

25 Ιουνίου, 2019 8:14 μμ Published by Δεν επιτρέπεται σχολιασμός στο Contact Center – 1 Increased productivity

Intelligent queuing Effective predictive dialing Interoperability with other systems


Advanced Automatic Call Distribution

25 Ιουνίου, 2019 7:57 μμ Published by Δεν επιτρέπεται σχολιασμός στο Advanced Automatic Call Distribution

Exelysis, through group based routing, allows for intelligent distribution of calls and better utilization of agent resources.  


Modular IVR

25 Ιουνίου, 2019 7:56 μμ Published by Δεν επιτρέπεται σχολιασμός στο Modular IVR

Its flexible structure enables the incorporation of different modules in the IVR tree.


Extensibility and Openness – CTI

25 Ιουνίου, 2019 7:56 μμ Published by Δεν επιτρέπεται σχολιασμός στο Extensibility and Openness – CTI

Our fully documented and object oriented APIs allow Exelysis to extend and interoperate with any 3rd party software (CRM, ERP... View Article


Automated Outbound Campaigns

25 Ιουνίου, 2019 7:56 μμ Published by Δεν επιτρέπεται σχολιασμός στο Automated Outbound Campaigns

With Predictive, Preview and Broadcast dialing, outbound campaigns are performed with high efficiency and results.  


Outbound Dialers

25 Ιουνίου, 2019 6:56 μμ Published by Δεν επιτρέπεται σχολιασμός στο Outbound Dialers


Complex IVRs

25 Ιουνίου, 2019 6:56 μμ Published by Δεν επιτρέπεται σχολιασμός στο Complex IVRs