Distributed Call Centers


Exelysis has provided solutions for Call Center Implementations with multiple locations, allowing for a call center business to expand and operate regardless of space and location restrictions.

The specifics of these implementations include:

  • Full Contact Center functionality with Inbound and Outbound call handling
  • Private Cloud implementation for the hosting of all call center and telecom operations
  • Data Center infrastructure with Virtualization
  • Hybrid Operation. Contact Center infrastructure located on the Private Cloud and Media Services located at Call Center premises.
  • Highest security standards with leased line and VPN connections
  • Free of location restrictions 
  • Home office agent functionality
  • High expandability
  • Contact Center Multi-Tenancy Support


Exelysis Unified Communication Solution covers essential telecom needs

Recording Platform

An integrated call logging and recording platform

Case Study

Telemarketing Call Center

The Customer was founded in 2008 and is one of the fastest emerging call center companies, having recorded double-digit growth numbers during its operation. Its growth model is distinguished by the addition of new premises and investment assets.


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