Contact Center – 2. Reduced call handling time
25 Ιουνίου, 2019 8:16 μμModular IVR Advanced queuing system Most appropriate agent handles each call in the minimum handling time
Categories for What you gain
Contact Center – 4 Better overall customer satisfaction
25 Ιουνίου, 2019 8:15 μμIntegration and interoperation with 3rd party software Each customer communication includes all necessary information Each case can close in one... View Article
Contact Center – 3 Reduced costs
25 Ιουνίου, 2019 8:15 μμBalance your investment between CapEx and OpEx, based on your needs