Features Lists – Contact Center – All Features of Exelysis
25 Ιουνίου, 2019 2:51 μμ- Inbound Call Handling
- Outbound Call Handling
- Predictive Dialing
- Advanced Queuing
- Modular IVR Platform
- Encrypted Call Recording
- Agent Management
- Campaign Management
- Advanced and analytical logging
- Real-time and Historical Monitoring and Statistics