The Benefits
25 Νοεμβρίου, 2019 12:49 πμThe centralized control that Exelysis offered, boosted effectiveness of customer servicing and minimized costs greatly, especially in peak traffic management... View Article
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The Solution
25 Νοεμβρίου, 2019 12:49 πμSince most of the ordering was performed over the phone, Exelysis Contact Center offered the ideal solution to the problem... View Article
The Business Challenge
25 Νοεμβρίου, 2019 12:48 πμAs the business grew and stores opened all around Greece, the Customer faced the challenge of improved operation control nationwide.... View Article
The Company
25 Νοεμβρίου, 2019 12:48 πμThe Customer is a large snack meal and coffee delivery company in Athens, Greece. It started as a small sandwich... View Article
The Benefits
6 Σεπτεμβρίου, 2019 12:35 μμThe implemented Exelysis solution allowed the Customer to evolve, to decrease its operational expenses and to improve its overall return... View Article
The Solution
6 Σεπτεμβρίου, 2019 12:33 μμExelysis implemented for the Customer, a Private Cloud infrastructure in the largest data center in Athens, Greece. In this new... View Article
The Business Challenge
6 Σεπτεμβρίου, 2019 12:31 μμWhen the Customer started expanding its business with new locations, it became clear that this would be an ongoing process.... View Article
The Company
6 Σεπτεμβρίου, 2019 11:48 πμThe Customer was founded in 2008 and is one of the fastest emerging Call Center companies, having recorded double-digit growth... View Article
The Business Challenge
8 Ιουλίου, 2019 5:02 μμThe Customer services its customers through different channels. One of them is a retail network of more than 300 stores... View Article
The Solution
8 Ιουλίου, 2019 5:02 μμExelysis provided the solution! That was the deployment of Exelysis Contact Center, along with the included custom CRM module, through... View Article