Author Archives for exelysis_admin

The Benefits

25 Νοεμβρίου, 2019 12:49 πμ Published by Δεν επιτρέπεται σχολιασμός στο The Benefits

The centralized control that Exelysis offered, boosted effectiveness of customer servicing and minimized costs greatly, especially in peak traffic management... View Article


The Solution

25 Νοεμβρίου, 2019 12:49 πμ Published by Δεν επιτρέπεται σχολιασμός στο The Solution

Since most of the ordering was performed over the phone, Exelysis Contact Center offered the ideal solution to the problem... View Article


The Business Challenge

25 Νοεμβρίου, 2019 12:48 πμ Published by Δεν επιτρέπεται σχολιασμός στο The Business Challenge

As the business grew and stores opened all around Greece, the Customer faced the challenge of improved operation control nationwide.... View Article


The Company

25 Νοεμβρίου, 2019 12:48 πμ Published by Δεν επιτρέπεται σχολιασμός στο The Company

The Customer is a large snack meal and coffee delivery company in Athens, Greece. It started as a small sandwich... View Article


The Benefits

6 Σεπτεμβρίου, 2019 12:35 μμ Published by Δεν επιτρέπεται σχολιασμός στο The Benefits

The implemented Exelysis solution allowed the Customer to evolve, to decrease its operational expenses and to improve its overall return... View Article


The Solution

6 Σεπτεμβρίου, 2019 12:33 μμ Published by Δεν επιτρέπεται σχολιασμός στο The Solution

Exelysis implemented for the Customer, a Private Cloud infrastructure in the largest data center in Athens, Greece. In this new... View Article


The Business Challenge

6 Σεπτεμβρίου, 2019 12:31 μμ Published by Δεν επιτρέπεται σχολιασμός στο The Business Challenge

When the Customer started expanding its business with new locations, it became clear that this would be an ongoing process.... View Article


The Company

6 Σεπτεμβρίου, 2019 11:48 πμ Published by Δεν επιτρέπεται σχολιασμός στο The Company

The Customer was founded in 2008 and is one of the fastest emerging Call Center companies, having recorded double-digit growth... View Article


The Business Challenge

8 Ιουλίου, 2019 5:02 μμ Published by Δεν επιτρέπεται σχολιασμός στο The Business Challenge

The Customer services its customers through different channels. One of them is a retail network of more than 300 stores... View Article


The Solution

8 Ιουλίου, 2019 5:02 μμ Published by Δεν επιτρέπεται σχολιασμός στο The Solution

Exelysis provided the solution! That was the deployment of Exelysis Contact Center, along with the included custom CRM module, through... View Article